At Pilgrim Electric Fireplace Shop, we understand that creating your perfect ambiance begins the moment you place your order. That’s why we’ve designed a delivery process that’s as seamless and reliable as our electric fireplaces.

Quick Processing: We process all orders within 1-2 business days to ensure your new fireplace reaches you as quickly as possible.

Shipping Options

Standard Shipping – $12.95

For those who want their fireplace delivered promptly, we offer standard shipping through trusted carriers DHL or FedEx. Your order will typically arrive within 10-15 days after shipment.

This option is perfect for customers who are eager to transform their living spaces without delay.

Free Shipping

For orders over $50, we’re pleased to offer complimentary shipping via EMS. Your fireplace will arrive within 15-25 days after shipment.

This economical choice allows you to invest more in creating the perfect atmosphere for your home.

Global Reach with Careful Considerations

While we proudly ship worldwide, please note that we’re currently unable to deliver to certain parts of Asia and select remote locations. Our team works diligently to ensure your fireplace reaches you safely, no matter where you are.

What to Expect After Ordering

  • Order Confirmation: You’ll receive immediate confirmation of your order
  • Processing: Our team carefully prepares your fireplace for shipment within 1-2 business days
  • Shipping Notification: We’ll notify you when your order is on its way with tracking information
  • Delivery: Your fireplace arrives safely at your doorstep

Our Delivery Promise

Just as our electric fireplaces are designed to bring reliable warmth and beauty to your home, our delivery service is built on the same principles of reliability and care. We partner with world-class shipping providers to ensure your fireplace arrives in perfect condition, ready to transform your space.

Easy Returns

If your fireplace doesn’t meet your expectations, we offer a straightforward return policy. You may return products within 15 days of receipt, ensuring you can shop with confidence.

For any delivery-related questions, our dedicated support team is always here to help. Contact us at [email protected] and we’ll be happy to assist you.

We look forward to helping you create the warm, inviting space you deserve with our premium electric fireplaces.